Terms and conditions

  • Shipping Terms: the glasses are sent upon receipt of payment and 6 working days.
  • Complaints within 14 days via: email address: contact@accessoireslunettes.fr
  • Return shipping charges are at the buyer's expense if it is a disappointing color correction etc.
  • In case of defective product or other errors on the part of the seller, the shipping costs are reimbursed after consultation.
  • The colors may differ slightly from site images.
  • In case of breakage, glasses falling etc. a 3-month warranty will be applied. Outside this period, any problem will be processed correctly and that following consultation.
  • In all cases we will ask you a quality photo on which the problem is clearly visible.
  • It is better to send any complaint or question by email.
  • In case there is a pending order or already delivered, it is important to always indicate the order number.